People Operations Manager
Salary: £19,276.92 per year (£31,699.83 FTE)
Contract type: Permanent
Hours: 22.5 hours per week
Location: The Woodlands, Lower Bristol Road, Bath, BA2 9ES
Closing date: 23 September 2026
Interview date: TBC
We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible.
About the role
The People Operations Manager will be responsible for developing and embedding effective people, operational and organisational practices across The Carers’ Centre. The role will combine strong HR practice with a practical understanding of how the organisation operates, ensuring that managers have the tools, processes, guidance and confidence they need to lead effectively.
A key focus of the role will be developing clear and consistent ways of working, including policies, procedures, standard operating procedures and management guidance, and supporting managers to embed these in day-to-day practice.
About you
You are an experienced people and operations professional who enjoys making organisations work better. You have or are working towards completing your CIPD level 5 qualification. You combine strong HR knowledge with practical operational judgement and are confident turning policies, requirements and ideas into clear processes that people can use. You are organised, proactive and confident building positive relationships with managers, staff and external partners.
About us
The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.
We provide trusted information, advice and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.
We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.
We are committed to providing services that embrace diversity and promote equality of opportunity.
Why join us?
5% pension contribution after the probationary period.
Family-friendly policies.
Generous sickness pay.
23 days annual leave + bank holidays.
Additional days leave each year for five years.
Be part of a friendly team, who always look out for each other.
Experience a strong collaborative approach to work.
Flexible working between our Bath office and remotely.
Access free parking at the office, with beautiful grounds in which to work.
Utilise a large suite of digital tools to support staff to do their jobs.
Get a great range of discounts through the CarerSmart scheme.
Know you will make a difference to vulnerable people every day.
We aim to encourage a culture where everyone’s unique value is recognised.
To apply for this exciting opportunity, read the documents below and send your Application Form to: recruitment@banescarerscentre.org.uk