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Stay Safe Online

Stay Safe Online

Looking after someone you love is a big job, and the internet can feel like a lifeline, helping you find advice, support, and ways to stay connected at times of day that work for you. But it can also bring with it risks, from financial scams, phishing for your personal details to privacy issues.

Here we intend to provide some simple, practical tips to stay safe online, protect your personal information, and feel confident using digital tools. We’ll also point you toward local activities and support so you don’t have to navigate it alone.

Check and update your passwords
  • Don't re-use your passwords for different accounts, as this increases your vulnerability. 
  • Never write down your passwords in a public space or keep them where lots of people can access.
  • Try not to save your passwords to a shared computer or tablet. 
  • Consider using pass-phrases instead of passwords. These are often more memorable and can be tailored to you, the website or a key detail you are likely to remember easily. For example, TheCatIsBlack45! can be tweaked in many ways across different websites and accounts, but is trickier to guess. 
Protect your personal devices with a password, PIN or use facial recognition
  • Make sure there is a timer set on your device for it to lock when inactive for a set period of time. 
  • Always lock your phone if you are stepping away from it. 
Be cautious around WiFi connections
  • When connecting to WiFi, make sure it is a trusted source - must trusted sources will often be password protected. 
  • Open connections are more likely to be susceptible to exposure. 
Be alert to scams
  • If something feels too good to be true, it probably is. 
  • Never give out your personal details, including your bank details, card PIN, log in passwords. 
  • If you are unsure about the incoming call or email, contact the central number or contact email to verify the communication. 

Get Safe Online have some really helpful back to basics advice on their website to help you start on the right track. 

Online Digital Safety Workshop

Digital Accessibility Tip

Have you noticed the small abstract squares appearing throughout Caretime? These are QR codes. Open up your phone camera and point it at the square. You will be give them option to open up a weblink. By doing this, it is quicker and easier to access the full content you are being signposted to - you no longer need to type in full web addresses!

We're always here to support you. If you are worried you may have fallen victim to a scam, or would like to run something past us, please don't hesitate to contact our Support Team on Call 0800 0388 885 (Monday – Friday, 9am – 1pm) or email support@banescarerscentre.org.uk.

Need to talk? Call our Freephone Support Line on 0800 0388 885 (Mon-Fri, 9am – 1pm)