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Keeping carers in control

What we've achieved

1285

calls to the Support Line

474

referrals to partner organisations

71%

of carers who used Support Line reported feeling able to manage/cope better

255

My Caring Role emergency plans completed.

“More and more of the support and care for elderly relatives is falling onto the families, and asking for support can be a scary thing. Many people are very confused about what they can do or where they can turn. The Carers' Centre has been a god send. I need this service to enable us to be able to care for my in-laws in their own home. Without this service would be looking for residential care for at least one of my in-laws, separating them after 60 years together.”

Our Support Team has continued to provide compassionate support to carers, helping them navigate complex emotions and unfamiliar care systems. They also offered financial advice, and assistance with sourcing additional funding for a range of equipment, household bills and respite breaks. Over 600 referrals were made for things like specialist support for housing (5%), social care options (44%), debt advice (17%), carer health and advocacy support.

The Support Team has worked alongside carers to develop 255 individual “My Caring Role” plans which include support and emergency planning in case they are unable to continue caring. This helps ensure carers have a fulfilling and manageable life alongside their caring role. 

Rising energy prices have placed significant strain on already tight household budgets, leaving many carers in fuel poverty and rising debt. Of the 202 grants we helped carers obtain, nearly 75% were for basic needs such as food, utility bills or essential household appliances.

“The opportunity to apply for grants has been lifesaving and literally enabled us to carry on”.  

Some carers in Bath and North East Somerset have reported that they have had to make difficult choices between healthy eating and keeping warm, which is taking a toll on their mental health.

Hear from our community...

"It was just a really nice break for them and for me to be able to do something different."

Louise reached out to our Support Line for advice. With the help of our Support Team, she secured funding for a short break during the summer for her and her children.

Need to talk? Call our Freephone Support Line on 0800 0388 885 (Mon-Fri, 9am – 1pm)