Join The Carers' Centre team!

About the role

The role of Executive Assistant (EA) to the Senior Leadership Team (SLT) is crucial in supporting the effective delivery of our mission. The successful candidate will provide high-quality executive and administrative support to the CEO and Senior Leadership Team, helping to enhance organisational capacity and ensure the smooth running of day-to-day operations.

Key responsibilities include providing proactive, high-level executive support to senior leaders through the effective management of schedules, communications, meetings, and strategic priorities. Act as a trusted partner by anticipating needs, identifying opportunities for improvement, and resolving issues proactively. Build and maintain strong relationships with internal and external stakeholders, coordinate complex projects and events, manage confidential information with discretion, and ensure the efficient operation of executive functions to support organisational objectives, informed decision-making, and continuous service improvement. The role requires someone who is highly organised, proactive, and able to manage competing priorities with professionalism, discretion, and attention to detail.

The postholder will develop a broad understanding of the organisation's operations and play a pivotal role in facilitating collaboration, strengthening communication, and enabling effective decision-making across teams and with key strategic partners.

About you

You are an experienced Executive Assistant, Personal Assistant, or administrator with a proven track record of supporting senior leaders in a dynamic and fast-paced environment. You thrive on managing multiple priorities, coordinating complex schedules, and ensuring that senior leaders are supported to work effectively and efficiently.

Highly organised, proactive, and dependable, you have exceptional attention to detail and the ability to anticipate needs, solve problems, and adapt to changing priorities. You exercise sound judgement, always maintain confidentiality, and approach your work with professionalism and discretion.

You are an excellent communicator with strong interpersonal skills, enabling you to build and maintain positive working relationships with colleagues, trustees, partners, and external stakeholders. You are confident preparing and proofreading high-quality correspondence, reports, presentations, and meeting papers, and are comfortable using a range of digital systems and tools to support effective ways of working.

Most importantly, you are motivated by the opportunity to make a meaningful difference and are committed to supporting the work of a charity that improves the lives of unpaid carers in our community. You share our values and are passionate about delivering excellent support that helps the organisation achieve its strategic objectives.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.

We are a collaborative, values driven organisation where compassion, innovation and community impact sit at the heart of what we do. We are committed to providing services that embrace diversity and promote equality of opportunity.

Why join us?

• We want our employees to have more control over their work/life balance, which is why we offer flexible start and finish times, as well as opportunities to contribute meaningfully to the local community.
• With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.
• By joining The Carers’ Centre, you’ll be part of strong and dedicated team, where collaboration and support is at the heart. We’re all in this to make the world a little better.
• As a small but powerful local charity, we rely on digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.
• As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years and 1 wellbeing day per year.

To apply for this exciting opportunity, read the documents below and send your Application Form to: recruitment@banescarerscentre.org.uk

If you would like an informal discussion about the role email jacqui.orchard@banescarerscentre.org.uk