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Help for carers


What happens to them if I fall ill?

Many carers worry what will happen to their loved one if they fall ill and wonder who will look after them? The impact of the Covid-19 crisis has left carers even more fearful that an emergency may arise and how it can be managed during a lockdown.


Over half (57%) of carers are worried about what will happen in case of an emergency, as they do not have a contingency plan in place.*

Norman cares for his wife, and asked us to support him in making an emergency plan. He shares how having a plan in place, puts his mind at ease.

“For me it is very reassuring to know that in the event of me being incapacitated, someone can quickly and easily spot my carers card and use this to make contact with my wife. The information contained in my plan will help in providing the immediate support she needs.”

Even if you have friends and family who will help out during an emergency, we advise that you write a plan. This ensures they have all the details they need to provide the best level of care to your loved one.

5 things you should consider for your emergency plan:

1. Have someone with you when creating your plan.

Planning for emergencies can be a daunting task. Ask someone to go through the process with you and to discuss your options. Our team are there to help.

2. Who should you include in your plan?

Add the details of three trusted people who know about your situation. These could be family members, friends or professionals that understand your needs well. Think about who should be contacted first and prioritise your list of contacts.

3. What important information do people need to know?

Note any significant points that the reader of your plan will need to be aware of. It could be the medication information of the person you care for or a pet that would need to be looked after.

4. Your biggest concerns.

Consider what worries you most in the event of an emergency and what could help you overcome your concerns. Ensure you include all the vital contact and access information - for example, a key safe code for your home.

5. Make your plan known.

You have a plan – great! Now think about how someone can access it if an emergency happened. Without the people around you knowing where it is, the plan is ineffective. This is a great opportunity to share your thoughts and feelings with others and so they know exactly how you’d like them to handle an emergency situation.

If you want to discuss emergency planning, we’re here to support you. Please contact our Support Line on 0800 038 8885.

*Carers UK. 2020. Caring Behind Closed Doors: Six Months On